We know more than we can say. The moment you focus on the stroke, the game falls apart. Most organizational development does exactly that. What survives the extraction is no longer knowledge. It's a record. Organizations don't need better training. They need infrastructure that lets what people already know actually work.

Despite countless knowledge transfer initiatives, trainings, and workshops, many organizations have not achieved the expected impact or transformation and remain far from truly becoming learning organizations. Yet, there is a way forward.

An insight into our thinking about conversation, change, and organizational discourse.